Ingram Toft Training Portal
Professional Development & Compliance Training
High-Cost Lending Academy
Enterprise-grade training for Unaffordable High-Cost Lending and Credit Card Refund Claims Handlers, focusing on CONC 5, irresponsible lending, and FOS compliance.
Launch AcademyOnline Fraud Academy
Professional training for Online Banking Fraud Claims Handlers, covering APP fraud, PSR 2017, CRM Code, and Financial Ombudsman compliance.
Launch AcademyData Breach Academy
Enterprise-grade training for Data Breach Compensation Claims Handlers, focusing on UK GDPR, DPA 2018, Article 82, and non-material damage assessment.
Launch AcademyMissold Energy Claims Academy
Professional training for Missold Business Energy Claims Handlers, covering commercial contracts, broker commission disclosure, and Ombudsman Services: Energy compliance.
Launch AcademyCare Home Fees Academy
Specialist training for Care Home Fees Claims Handlers, covering NHS Continuing Healthcare, means-testing, retrospective assessments, and successful appeal strategies.
Launch AcademyMortgage Recovery Academy
Expert training for Mortgage Arrears and Repossession Defense Claims Handlers, focusing on MCOB, pre-action protocols, court procedures, and consumer protection strategies.
Launch Academy